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Returns and Refunds

You can return goods up to 30 days from date of purchase.

We will always refund you once the goods have been returned to us.  Once your goods have been returned/collected please ensure that you email us so that we know when to expect the goods back in our warehouse.  Provide us with your order number and your name and postcode so that we can locate the order easily and quickly for you.  We will refund you in full by the same method of how you paid us.  Card refunds can take up to five working days to show on your statement and paypal refunds should show immediately.  If you wish you can always call us on 01482 711259 to confirm the return and the refund.

The returns address is:

Alexis Filters Ltd, Unit 20, Melton Enterprise Park, Redcliff Road, North Ferriby, East Yorkshire, HU14 3RS, UK


“Hello Paul - The filters for my down-draught grinding bench arrived yesterday. Perfect fit! A massive thank you for sorting this for me. Very, very much appreciated.”